COURSE STRUCTURE & CONTENT

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Our SIA Door Supervisor courses consist of four parts:

 

Part 1: Distance learning –  self study prior to the course start date

Part 2: Theoretical knowledge – classroom based

Part 3: Practical Assessment – classroom based

Part 4: Multiple choice examination – classroom based

The Course is spread over four mandatory units:

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Unit 1: Principles of working in the private security industry

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• Know the main characteristics and purposes of the Private Security Industry

• Understand legislation as it applies to a security operative

• Understand arrest procedures relevant to security operatives

• Understand the importance of safe working practices

• Understand fire procedures in the workplace

• Understand emergencies and the importance of emergency procedures

• Understand how to communicate effectively as a security operative

• Understand record keeping relevant to the role of the security operative

• Understand terror threats and the role of the security operative in the event of a threat

• Understand how to keep vulnerable people safe

• Understand good practice for post incident management

 

Unit 2: Principles of working as a door supervisor in the private security industry

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• Understand crimes relevant to door supervision

• Know how to conduct effective search procedures

• Understand drug-misuse legislation, issues and procedures relevant to the role of a door supervisor

• Understand preservation of evidence relevant to the role of a door supervisor

• Understand licensing law relevant to the role of a door supervisor

• Understand queue management and venue capacity responsibilities relevant to a door supervisor

• Know how to use equipment relevant to a door supervisor

 

Unit 3 : Application of conflict management in the private security industry

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• Understand the principles of conflict management appropriate to the role

• Understand how to recognise, assess and reduce risk in conflict situations

• Understand the use of problem-solving techniques when resolving conflict

• Be able to communicate to de-escalate conflict

 

Unit 4: Application of physical intervention skills in the private security industry

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• Understand Physical Intervention and the legal and professional implications of their use

• Understand the risks associated with using physical intervention

• Understand how to reduce the risks associated with physical intervention

• Be able to use physical skills to protect yourself and others

• Be able to use non-pain compliant standing, holding and escorting techniques